SGT SGT Systems Limited
HealthTech / Telemedicine

Belle Vie — Telemedicine for Bangladesh

A nationwide telemedicine platform connecting Bangladeshi patients with BMDC-verified doctors via video/audio/chat — 24/7 emergency, lab booking, pharmacy delivery, and charity-care for low-income families.

Client
Belle Vie (Internal Product)
Industry
HealthTech
Duration
2024 — present
Technology

Technology Badges

Caddy (TLS + reverse proxy) Celery Django Django Channels (WebSocket) Django REST Framework Docker Flutter (Patient + Doctor apps) HTMX PostgreSQL Redis Tailwind CSS WebRTC
Challenge & Solution

What we solved

Challenge: Bangladesh has one doctor per 1,800 people, with 80% concentrated in urban centres. Patients in remote districts wait days for specialist consultations and travel hundreds of km for follow-ups. Solution: Belle Vie deploys BMDC-verified doctors on demand via mobile video, with a Patient app (Flutter), Doctor app (Flutter), web admin (Django + HTMX), and a Daphne/WebSocket backend handling 1,200+ concurrent calls. End-to-end encryption, digital prescriptions, lab/pharmacy integrations, and a charity-care queue for low-income users.
Mockup
9:47 ● 5G ● 84% Belle Vie Good health — one tap away DK Dr. Karim Ahmed Cardiologist · BMDC #12345 ★★★★★ 4.9 (847) ▶ Video Call free first 5 min 📅 Book Slot next: today 4:30 PM 📊 Today 142 consults · 12 lab orders · 3 emergency dispatches 50+ specialties 50,000+ patients charity care 12,000+ free 🚑 Emergency · ambulance dispatch live
Results

Impact

50,000+
Patients Served
4.9 ★
Avg Rating
50+
Specialties
12,000+
Free Charity Consults
In 12 months Belle Vie reached 50,000+ patients across all 64 districts of Bangladesh, with a 4.9★ rating and 12,000+ free charity consultations supporting 300+ low-income families. The platform handles peak loads of 1,200 concurrent video calls with sub-300ms latency.
Case Study

Details

Overview

Belle Vie is a complete telemedicine platform serving all 64 districts of Bangladesh — patients in remote areas reach BMDC-verified specialists in under 5 minutes via video, audio, or chat, with digital prescriptions delivered directly to their dashboard.

Architecture

  • Patient app + Doctor app (Flutter, single codebase across iOS / Android / Web)
  • Backend: Django + DRF, Daphne ASGI for WebSocket signalling, Celery + Redis for async tasks (SMS / Email / lab orders)
  • Real-time video: WebRTC via Agora SDK with fallback STUN/TURN
  • Admin console: Django admin + Jazzmin theme for ops team, with HTMX-powered dashboards for live consultation queue
  • Infrastructure: Docker Compose on VPS, Caddy reverse proxy with auto-TLS, Postgres + Redis containers, daily encrypted backups

Key Features

  • Video / audio / chat consultations with BMDC-verified specialists
  • Digital prescriptions delivered to patient dashboard
  • 24/7 emergency support + ambulance dispatch
  • Lab & diagnostic test booking with discounts
  • Home pharmacy delivery
  • Home nursing & sample collection
  • Mental-health consultations
  • Secure encrypted medical records (HIPAA-style)
  • Charity-care queue for low-income families (12,000+ free consults delivered)

Impact

  • 50,000+ patients served across all 64 districts
  • 4.9 ★ average rating from 8,000+ reviews
  • 50+ medical specialties available
  • 12,000+ free charity consultations supporting 300+ low-income families
  • Sub-300 ms call setup latency at peak (1,200 concurrent calls)
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